Having an issue with Unleashed R650s over multiple floors

[kirkowat]

Having an issue setting up Unleashed R650s on multiple floors. So it's a four story office building and each floor has its own Cisco switch(es). IT is on the third floor so that's where I have the Master unit. All the APs on the third floor connected just fine no issues. The issues started when I tried setting up on the other floors.

The APs would power up, the CTL light would go solid but then nothing further would happen. As a fix I tried having the APs for the other floors turn on and connect for the first time on the third floor. Once I saw them in the Unleashed admin portal, I then moved the APs to where they needed to be. It's at that point they show up as disconnected in the admin portal. However, they show with lights on for Air and 2.4ghz/5ghz lights, and when I connect my phone to wifi the 5ghz light goes green. But they continue to show as disconnected in the admin portal.

What other troubleshooting steps should I take? Thanks in advance!

[kessvn]

Could ir be that your switches configured for different vlans or subnets on other floors?