RUCKUS Forums - HI,

Anonymous · ‎05-09-2018

I have ruckus r-300 access point i am trying to connect it to a zone director and it is getting connected but status is disconnected can any one help me on this

Anonymous · ‎05-09-2018

Dear aja y, can be the ap firmware, see if the ap is not with unleashed or sz firmware.

Anonymous · ‎05-09-2018

hi ajaypls confirm the software version on AP and ZD model no and its software version..do both these AP on same subnet or different?what is message in event's & activities roght after AP is disconnected?

Anonymous · ‎05-15-2018

Hi, are you sure your ZD has enough licenses?

mark_thorpe_678 · ‎05-17-2018

Apart from having enough licenses to support the number of APs - please check that the SW version of the ZD is at least 9.7 as this is the earliest version that supports the R300.