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HI,

ajay_kallam
New Contributor
I have ruckus r-300 access point i am trying to connect it to a zone director and it is getting connected but status is disconnected can any one help me on this
4 REPLIES 4

manuel_forero
New Contributor II
Dear aja y, can be the ap firmware, see if the ap is not with unleashed or sz firmware.

monnat_systems
Valued Contributor II
hi ajaypls confirm the software version on AP and ZD model no and its software version..do both these AP on same subnet or different?what is message in event's & activities roght after AP is disconnected?

igor_tunakin
Contributor

Hi, are you sure your ZD has enough licenses?

mark_thorpe_678
New Contributor II
Apart from having enough licenses to support the number of APs - please check that the SW version of the ZD is at least 9.7 as this is the earliest version that supports the R300.