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H500 IN POE port configuration on a 3rd party switch

New Contributor III
I have connected a ZoneFlex R500, T300 and H500 to a cisco switch using the following configuration on the cisco switch ports:
switchport mode trunk
switchport trunk native vlan x (x as APs Management VLAN)

The R500 and T300 get an IP adress from the DHCP server on the cisco switch and are able to discover the smartzone 100. The H500 can't seem to be able to get an IP adress from the cisco switch.

I have tried these two other configuration on the cisco switch port:
switchport mode trunk
switchport trunk allowed add x
switchport mode trunk
switchport access vlan x
still no DHCP adress is bound to the H500.
My question is, what is the required configuration for the port on which the H500 is connected to so it can get an IP adress and discover the controllor?

New Contributor
Hi Yassine, a few questions before a formal answer:

Why are you setting your switch in trunk mode?
All all the ports in no shutdown?
All all the port with PoE activate?
Did you run show arp and show mac? to se if the AP appears in the tables?


Hi Rodolfo, thank you for your reply. Here are the answers for your questions:

1- The port 5 in the H500 can be configured only in trunk mode and it needs to be atrunk so that WLAN clients can have their traffic forwaded on that port with the vlan tag.
2&3-yes, the H500 boots up, I can access it from one of its lan ports via the IP.
4- There is no ARP to be shown since no IP adress has been bound to the H500 AP. The mac does appear.