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Airprint not working on R500 / R510 unleashed

glenn_james_l2n
New Contributor II
Ever since we switched from rubbish consumer WAPs to Ruckus Unleashed (3x R510, 1x R500), I have never been able to get AirPrint working. It used to work fine with the old WAPs but no matter what I do, it just doesn't work with the Unleashed setup. I have read numerous support threads and tried things like bonjour gateway (which I don't think we would need?), made sure client isolation if off etc but it just does not work.

Can somebody help me please? I've setup numerous Wi-Fi network including Ubiquiti Unifi, Netgear, Ruckus ZoneDirector, Meraki, Cisco but for the life of me, I just can't get unleashed to play nicely.

Help!
10 REPLIES 10

hayward_kong
Contributor III
Might be a rare bug.......
as seen in another thread, but printers do you have?.....you might consider taking the other APs offline for now...if you want to do some troubleshooting....just use the r510 and did a hard reset ...stick with firmware 200.6.10.X....
 https://forums.ruckuswireless.com/ruckuswireless/topics/airpint-not-working-on-200-6-10-1-310