RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
12-11-2022 08:26 AM
we had a power outage earlier this morning but power has been restored, my access point will not turn back on.
help please
02-08-2023 06:24 PM
Hello RunForrest2013,
Please log an RMA case with us, if you have purchased support service.
Thanks,
Dickson
02-08-2023 08:32 PM
Hi @RunForrest2013
Please make sure there is enough power has been supplied to the AP from the power source.
Try using a different port or cable.
If you still face the issue then you can contact our support team from the below link and raise an RMA.
https://support.ruckuswireless.com/contact-us
