AP H320 don´t show clients connected on the controller

[ITBrasil]

I already did hard reset, reconfigured and the problem remains.

[sanjay_kumar]

Hi @ITBrasil 
Can you try the below steps:
1. Factory reset the AP.
2. Upgrade the AP to Standalone version from the below link
https://support.ruckuswireless.com/software/2780-ruckus-solo-access-point-114-0-0-0-6565-ga-software...

3. Login to the AP.
4. Create an SSID and see if you can connect the clients.

If you need any support, you can open a support case so that we can troubleshoot the issue.

[ITBrasil]

Hi!

I tried these steps and don´t work. The SSID that I created doesn't even shows, I tested with other AP and worked, but in this don't. I opened a support case. 

Thank you for your help!

[sanjay_kumar]

Hi @ITBrasil 
Thank you for the update. Out support team will further check on this and will troubleshoot the issue.