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5HZ band on AP gone

Anonymous
Not applicable

‎03-25-2018 09:03 AM

i have R500 AP and client. Two days ago the 5HZ band light went and now the only green lights on the AP are the 2HZ and the power. The client is fine. Any idea please?
4 REPLIES 4

Anonymous
Not applicable

‎03-25-2018 12:09 PM

Just shooting in the dark here can you see if there's new update or restore it ?
And see if that fix your problem and follow up?
0 Kudos

Anonymous
Not applicable

‎03-25-2018 01:12 PM

problem is cant connect to AP ruckus config by http://ipaddress  from Laptop wireless. is the only way to plug the ethernet PoE to the laptop? also if i do not fix it, is there a risk of 2.4 band going off too?
0 Kudos

Anonymous
Not applicable
In response to Anonymous

‎03-26-2018 06:35 AM

not sure what is the nature of problem being encountered...never seen such issue in the past...
0 Kudos

Anonymous
Not applicable

‎03-26-2018 06:34 AM

sound strange based on the info provided till now
pls share some details like firmware version etc..is it standalone or unleashed or controller mode etc ?well if it working earlier and now not working all of a sudden the either its a software/configuration issue or physical fault?did you make any config changes in the AP before the 5ghz went off??
0 Kudos
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