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upgrade issue in zd1100 with 9.5.1.0!!

hyosang_choi
Valued Contributor
Hi.

I have problem F/W upgrading in zd1100.

From 9.5.1.0 to above(everthing), zd1100 is freezing.

Let me know ugrade procedure and issue reason.

Regards.
6 REPLIES 6

monnat_systems
Valued Contributor II
hi,

What do you mean by ZD1100 is freezing?
what happens when it freezes? what tells that it freezed? what is status of LED's on the device?

upgrade procedure is upgrading via correct path and take back up at every level (before and after). Read release notes (this is important).

important: once you push the upgrade button, Please be patient and take a 20 minutes coffee break. If all done correct then once you are back your ZD1100 would be upgraded.

Hi.

Only ping to ZD ip, all connect does not works.(such as ssh, https, etc)


And I wait for over 1hours, but zd does not reboot, not work, and flashing red

status LED.


I saw all RN, and try to upgrade.


Upgrade versions tried are 9.7, 9.6, 9.8, 9.5.

Regards.



 



eric_stone_7804
New Contributor
I am experiencing this same issue. Is there a work around to fix this?

michael_brado
Esteemed Contributor II
ZD1100 might take a little while to upgrade (blinking red means loading FW image, before reboot).

That said, it should not take over 30 minutes...  Please power cycle and repeat the upgrade attempt.
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