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having problems with login screen

michel_razzouk
New Contributor II
I have ruckus 2825 and can't seem to get the login screen. It will go to the page but can't see user name and password. Is there a way to upgrade it thru putty? or sumthing like that without the login screen? I telnet to it but it don't know what user name and password is.
9 REPLIES 9

keith_redfield
Valued Contributor II
The latest software is at https://support.ruckuswireless.com/pr... but it was last updated in 2008 as the product went end-of-life last year - https://support.ruckuswireless.com/do...

I don't believe you can update the firmware via the CLI.

michel_razzouk
New Contributor II
I deleted the cash and still can't browse to it. I tried firefox and still can't get it to prompt user name and password. Any other Idea?

primoz_marinsek
Valued Contributor
AHve you tried Firefox24? If so try Chrome and/or iExplrer.

michel_razzouk
New Contributor II
I just factory defaulted the system and was able to get the login with firefox. Thank you.

keith_redfield
Valued Contributor II
Great news Michel, and thanks for sharing the solution!