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client authentication issues

jean_opperman
New Contributor II
I have a couple of clients not able to connect to a wireless network from the Ruckus. They can connect to other networks fine, and other laptops connect to the network fine.
Setup is: Ruckus ZoneDirector1106 with 9.10.1.0 build 59 with two AP's.
The problem clients have different operating systems.
If I duplicate the network and change the authentication from 802.1x-eap to 'open' the clients can connect.

Please assist. 
15 REPLIES 15

jean_opperman
New Contributor II
We want to authenticate using EAP.

jean_fabrice_ad
New Contributor II
what are this couple of clients, operating system?  what RadiusServer do you use?

jean_opperman
New Contributor II
Some Windows 10 some Windows 7.
I'm using the local database, we do not have a server.

simon_b_hrer_73
New Contributor III
Windows 10 is using TLS 1.2 per default. I'm not sure wether the ZD can use this TLS-Version. Maybe you should open a ticket to get a clue out of that.