Sorry to hear about your troubles -- It sounds like your ZD is in Rescue mode. Here's a document describing the recovery procedure: Zone Director 1100 Rescue Mode - Ruckus Support
Basically, it's plugging in an ethernet cable to the second ethernet port then pointing your browser at 192.168.0.2.
From there, it will only accept a specific sequence of upgrades. Having gone through this procedure twice, the sequence that I've found for the minimum number of jumps is:
18.104.22.168.3 -> 22.214.171.124.13 -> 126.96.36.199.15 -> 9.9