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Zero-IT issu in Windows 7, Android and IOS

kamal_fikri
New Contributor II
Hello,
i have ZD1100 with Zero-IT configured in a hidden WLAN, and another WLAN for provisioning, i found 3 problems:

- in windows 7, after installing the "prov.exe" the wireless card not disconnecting from the provisioning WLAN and connect automaticly to the hidden WLAN as expected but the hidden SSID become visible, so connecting manualy is required and the client dont appreciate it. how can we make the process automatic ?

-for Android i install the "prov.apk" but when i click on the connect botton in the app return this error messege "wlans are not in range" and no wlan shown in the SSID list in android

- And IOS also can't connect to hidden WLAN automaticly, but is visible

Thank you.
7 REPLIES 7

keith_redfield
Valued Contributor II
https://support.ruckuswireless.com/pr... is the path to the release - we inserted a must-read PDF due to some issues with upgrades on the ZD1100. At the bottom of the PDF is the link to the actual download.

kamal_fikri
New Contributor II
OK thanks, this upgrade can solve the windows 7 problem? Because is the most important part for me ?

keith_redfield
Valued Contributor II
Not completely - I think you are hitting the "partial support' issue noted on page 10 of the release notes - https://support.ruckuswireless.com/do...