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ZD1100 ERR_SSL_VERSION or CIPHER MISMATCH".

john_arvin_guer
New Contributor
Hi All, Just wanted to ask if someone encounters this issue, when I connect to ZD 1100 through wired and try to open it via google chrome I cannot open it. It states there that "This site can't provide a secure connection and said error is uses unsupported protocol. ERR_SSL_VERSION or CIPHER MISMATCH". I can ping ZD 1100. I cannot open web browser like edge and IE same issue. Hopefully someone can give an advise. Thank you
11 REPLIES 11

jhonadam23
New Contributor

Hi,
The ERR_SSL_VERSION_OR_CIPHER_MISMATCH error usually means your ZD 1100 is using an outdated SSL/TLS version that modern browsers no longer support.

Try these quick fixes:

Use an older browser (like an old version of Firefox).

Try accessing it with http:// instead of https://

Use Internet Explorer in compatibility mode.

If possible, update the ZD 1100 firmware.

For more help, search this guide:
https://www.ssl2buy.com/wiki/how-to-fix-err_ssl_version_or_cipher_mismatch-error 

Hope this helps!

jessicafoster
New Contributor

I’ve facing the same error while trying to access the web interface — it seems to occur during the TLS handshake phase. You can find a detailed explanation and additional fixes for this specific error here: https://www.ssl2buy.com/wiki/how-to-fix-err_ssl_version_or_cipher_mismatch-error