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When Upgrading ZD3000 from fw 9.13.0.106 directly to 10.0.0.0.142 can't detect T300 ap's

sergio_gallegos
New Contributor II
I upgraded ZD3000 from FW 9.13.0.106 directly to 10.0.0.0.142, so that i could have R610 operational i know that a lower version of firmware would have done the trick, but we went all the way to 10.0.0.0.142,R610 detected perfectly and also ap's 7982, the issue came when we tried to have the T301s ap's and T300 provisioned, they won't connect. Any ideas of what could be going on, documentation say's that those ap's are supported. One more question if i need to downgrade the ZD what would be the appropriate way to go about, downgrading directly to FW 9.13.0.106 from which we upgraded or to follow another sequence.
Any help is very much appreciated.
 
5 REPLIES 5

sergio_gallegos
New Contributor II
Finally got this solved, we had to manually using the Cli capture the ip address of the zonedirector into each Ap,and that did the trick, but i dont understand why it could not detect de ZD they are in the same switch, lan segment.

Thank you all.