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User fails auth too many times in a row _not answered_not solved?

alexey_isakov
Contributor
ZD1200 sw 10.2.1.0 build 75
Too many fails authentication logs (ill. attached).
Different clients. Diffrent times. What is happening? Why? Image_ images_messages_5f91c3f7135b77e247900729_0da08efc6ecf9c98e9cd53ad300afc45_RackMultipart2019120248302p20x-c331ae31-9d17-471f-a6c5-162d2acede6a-1395741000.PNG1575282841How to cure it?


2 REPLIES 2

sanjay_kumar
Contributor III
Hi Alexey,

What type of SSID the client is connected to? Is it a Radius SSID?

Is this happening with any particular AP model\Client model?

We need to understand where the client is failing, can you confirm if the clients are failing to authenticate or passing the association\authentication but fails to obtain the IP address?

I see that the issue happened on Nov 22nd, are you still facing the issue?

Regards,
Sanjay Kumar

alexey_isakov
Contributor
Hi, Sanjay
Good questions. I'll try to give some good answers.

Different models & OSs of clients. No RADIUS.

I suppose the reason would not be in RUCKUS hw/sw. Becourse of I have several wifi ruckus spots whith the same tunes and this problem replay only on one of them.

And yes, you gave a cue to me, I will walk around & monitor my DHCP in the LAN.
Thanks.