Upgrading ZD1000 3.3.0.x to the latest version.

[sean_keys]

When trying to upgrade my ZD1000 firmware from version 3.0.3.0(yes very old) to the latest, it just says "uploading..." after I click on the firmware file that I want to upload. I don't think it takes 30 minutes to push the firmware to the device.

[sean_keys]

"Like virtually all enterprise network vendors, we do normally restrict access to software upgrades to customers with either active support contracts or remaining SW warranty (which is 90-days from receipt)."

That would make sense, but you offer the latest firmare for that product anyway.

[keith_redfield]

Yes, since upgrade support is a key value proposition for support contracts, and ZD1000 customers no longer can have that we decided to bend the rules a bit for that product. We also want everyone on the latest release where possible and so that's why only that version is open.

[sean_keys]

Thanks Mike, will do 🙂