My Ruckus ZoneDirector is currently running 9.7 and I'm trying to upgrade it to 9.8.1 in order to support R700. I've downloaded the firmware upgrade images and navigated to the upgrade tab in the ZoneDirector website. However when I try to upgrade the .zip file, the website times out on "Uploading..." and never completes.
When I try instead to expand the .zip archive and upload an individual image file, the website says that the image is zero bytes. I've tried this using a Mac in Safari and Chrome and on a Windows machine using IE 8 with the same result across the board.