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Rukus Zone director problem for connecting internet

New Contributor
Dear Dude,

We have two ZONEFLEX 2942 ACCESS POINT and one RUKUS WIRELESS ZD 1000.sometimes user can't access the internet.i verified the coverage area of AP 1 and AP 2 that Wi-fi connected.But it doesn't display user authentication screen on the laptop...After restarting the ZD,Everything is working good.We face the problem frequently............please help us to solve the issue

I am looking for your valuable suggestion

Valued Contributor II
Mohamed - what version of ZoneFlex is running on the ZoneDirector? If you are not already running 9.3.4, which is the last scheduled release for the ZD1000, that would probably be the first step to troubleshooting this issue.