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Ruckus zd1006 System is recovered from failure

gilson_fraboni
New Contributor II
Ruckus zone director 1006 disconects all aps for no apparent reason.

We analyze the logs in the menu monitor - All events / Activitties and we find the regsitro error system is recovered from failure.
5 REPLIES 5

michael_brado
Esteemed Contributor II
Could you be experiencing network floods of multicast or mDNS (Apple).  Do you operate your
ZD and APs on a separate management VLAN, from your dedicated Client WLAN VLANs?
Are you running the latest version of ZD1006 firmware?

gilson_fraboni
New Contributor II
To ZD it operates in the management vlan, where I have the APs connected in the same network, but use that vlan only for asset management.

I'm using Version 9.3.2.0 build 3 ZD 1006. The APs  are in version 9.3.2.0.3

michael_brado
Esteemed Contributor II
Hi Gilson,
     The ZD1000 can run as high as 9.3.4.0.21 (MR4 Refresh2), the last release for this model.
It will contain all the available bug fixes and enhancements that are available, and will hopefully
include the fix for these failures.  Schedule a change management period, and remember to
save your current backup file before you upgrade.  Here are Release Notes and SW download
pages:

https://support.ruckuswireless.com/documents/248-zoneflex-9-3-4-release-notes
https://support.ruckuswireless.com/software/374-zd1000-9-3-4-0-21-mr4-refresh-2-software-release

gilson_fraboni
New Contributor II
Thanks for the help, I have this version working a long time, these problems started about 2 months, at certain times of the day all the APs disconnect and have this fault, to solve I have to connect in each AP and redirect to ZD 1006 .