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R310 unleashed network, devices drop connection and just spinning wheel until router rebooted

gene_baker_7480
New Contributor II

‎10-07-2018 01:18 AM

I have a residential location with 5 Unleashed R310 AP's on a Verizon connection using the Verizon Actiontec router/modem. Frequently connected devices drop connection, they look to be connected but device (eg. iPhone) shows spinning wheel under connection. The only way to reconnect the device is reboot the Actiontec modem/router, then it will last for awhile before repeating the problem.
2 REPLIES 2

1said_sanoussi
New Contributor III

‎10-07-2018 11:31 PM

Sounds like a DHCP issue. Try to set a static IP on your client device and see if stays connected. If yes then your DHCP is not ok. You can if you want set a DHCP scope for your clients on your unleashed cluster. To see if that helps.

1said_sanoussi
New Contributor III

‎10-08-2018 12:41 AM

Sounds like a DHCP issue. Try to set a static IP on your client device and see if stays connected. If yes then your DHCP is not ok. You can if you want set a DHCP scope for your clients on your unleashed cluster. To see if that helps.
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