High latency on Apple devices vs. Windows
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07-29-2020 12:03 PM
I have a case open with support, but I wanted to see if anyone had any suggestions/tips on things that can be done from a config standpoint to try and make Apple devices happier. I'm running the latest version of the vSZ and using R720s and T710 omnis. Thanks.
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04-29-2021 01:45 AM
Any updates?
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04-29-2021 05:58 AM
Sadly, no. I've largely given up on resolution at this point. My customer ended up hard wiring all their POS iPads and giving up on the mobility they had originally wanted for their food service staff. It's extremely frustrating. Ruckus is claiming that their latest update to the virtual SmartZone software clears up the latency being seen due to the power management, but latency is still high.
I'll likely look for solutions from other manufacturers for future deployments if I know Apple devices will be in heavy use for critical applications ahead of time.
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04-29-2021 06:31 PM
file a complaint to Apple...
call it WIFIgate...
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02-07-2023 12:29 AM
It's been a while since this post was updated, but we encounter the exact same issue's already for some years and seemed to be increased with newer versions of MacOS.
Windows laptops in our network don't have any problem, also being connected to the same SSID.
@btt I was wondering if you ever tried a non-Apple device (Samsung Tablet or something) to see if that is performing better that an Apple device.
btw, we are not using Ruckus but we are using Extreme Networks (switches & ap's) but we face the exact same issues.