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What is the cause of the [AP Restart: Kernal Panic] issue in R610 unleashed?

young_joon_kwon
New Contributor
Image_ images_messages_6110d3ddeee6a640910dd78f_775360f538bbfdba4a58009aa89f9860_2786-2f3c8e3a-4766-4fce-ba0d-da442c1464f1-168849854.png

Hello, everyone.

The AP is losing connectivity because logs from [AP Restart: kernal panic] continue to occur on the R610 Unleashed model you are currently using.

The symptom occurred at 6/21, and after the [heartbeat loss], the [Unleashed network change master] occurred in the log and the master AP changed.

Additionally, there was a power outage in the 6/9 building, and all APs were down.
The [kernal panic] log has been found since power outage and appears to be an issue caused by power failure.

Is there anyone who has the same issue as me issue?
Please share the solution to the issue.

Thank you.

15 REPLIES 15

When i put them on a new poe switch i lost connection for 3-4 times for the last 2 days today I haven’t lost my connection so far

How long has it been since you changed to the new poe switch?

3 days ago and today i put them back to my ruckus switch 

rsullivan
New Contributor II

I have had the same issue occur once in awhile.  It really started after I updated to 200.10 firmware so I am thinking it's related to that now my PoE switch.  What firmware are you running on your 610?

@rsullivan The R610 firmware is 200.7.10.202.94.
The firmware was also used at the time of the issue and occurred after the power outage.
Do you think it's not just a firmware issue, but a poe switch issue?