Updating a Ruckus unleashed AP's after the master has been updated
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-27-2018 05:06 AM
The Master AP is running 200.6.10.1.310
Our 9 other APs are running 200.0.9.9.608
I log into the interface, go to a AP which tells me it needs upgrading, I select upgrade point it towards a local copy, it uploads, I hit the update button, its says 100% success I can then close the window reboot or cancel so I reboot and nothing changes. Even a hardware reboot does not move things onward.
For all the 9 APs they report firmware 200.0.9.9.608 on the dashboard (needs upgrading) and in the fireware upgrade window report firmware 200.6.10.1.310 at the top.
I have also tried upgrading via preload image, no dice.
Upgrading via admin>administer>upgrade is not an option as it only lists the master AP.
Am I missing something here is there a better way to upgrade an unleashed AP, Help!
Our 9 other APs are running 200.0.9.9.608
I log into the interface, go to a AP which tells me it needs upgrading, I select upgrade point it towards a local copy, it uploads, I hit the update button, its says 100% success I can then close the window reboot or cancel so I reboot and nothing changes. Even a hardware reboot does not move things onward.
For all the 9 APs they report firmware 200.0.9.9.608 on the dashboard (needs upgrading) and in the fireware upgrade window report firmware 200.6.10.1.310 at the top.
I have also tried upgrading via preload image, no dice.
Upgrading via admin>administer>upgrade is not an option as it only lists the master AP.
Am I missing something here is there a better way to upgrade an unleashed AP, Help!
16 REPLIES 16
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-24-2018 02:32 AM
No one have any ideas?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-24-2018 05:08 AM
try another browser, may be it looks different there.
Upgrading via admin>administer>upgrade is the normal way. and, so far, it worked for me.
Upgrading via admin>administer>upgrade is the normal way. and, so far, it worked for me.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-24-2018 06:20 AM
Tried IE, Chrome, firefox. Same result admin>admininister>upgrade just updates the one AP. The rest stay disconnected and solo updates still get me no where.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-24-2018 12:04 PM
Hi,
I have never upgraded an Unleashed Network, so all I can do is point you to the Unleashed User's Guide on pg 247 where the Upgrade section starts.
https://ruckus-support.s3.amazonaws.com/private/documents/2288/Unleashed-200.6-UserGuide-RevA-201806...
If neither the Online or Local upgrades don't work for you, then check with the current Release Notes for Known issues -- I found 2 separate upgrade known issues that may pertain to your situation? Good luck.
I have never upgraded an Unleashed Network, so all I can do is point you to the Unleashed User's Guide on pg 247 where the Upgrade section starts.
https://ruckus-support.s3.amazonaws.com/private/documents/2288/Unleashed-200.6-UserGuide-RevA-201806...
If neither the Online or Local upgrades don't work for you, then check with the current Release Notes for Known issues -- I found 2 separate upgrade known issues that may pertain to your situation? Good luck.
