Updating a Ruckus unleashed AP's after the master has been updated

[nohands]

The Master AP is running  200.6.10.1.310
Our 9 other APs are running 200.0.9.9.608

I log into the interface, go to a AP which tells me it needs upgrading, I select upgrade point it towards a local copy, it uploads, I hit the update button, its says 100% success I can then close the window reboot or cancel so I reboot and nothing changes. Even a hardware reboot does not move things onward. 

For all the 9 APs they report firmware 200.0.9.9.608 on the dashboard (needs upgrading) and in the fireware upgrade window report firmware 200.6.10.1.310 at the top. 

I have also tried upgrading via preload image, no dice.

Upgrading via admin>administer>upgrade is not an option as it only lists the master AP.

Am I missing something here is there a better way to upgrade an unleashed AP, Help!

[hyosang_choi]

Do The UAP have dns ip?

[nohands]

The APs all have a IP via DHCP reservations. They are all providing network access. They have DNS but not internet access which is controlled via proxy. 

[nohands]

Looking closer I just realised that any upgrades etc only try to install to the master AP and no other AP. This occurs even if I access the AP via the Access point list and select a manual upgrade it still only gives one AP as an option. 

[hyosang_choi]

You Have to connect aps to internet for upgrade.


Aps use cloud server to upgrade.

Master provide aps just cloud server url.

[nohands]

That is going to be a problem, the site does not have open internet access only via a proxy. 

When I closed the whole site to update via my phone only the master AP updated, but closing a whole site is far from easy. 

Presently I am just considering ditching Ruckus entirely, many APs are struggling with the load and this update issue might just make it cheaper to replace rather than expand the system.