Updating a Ruckus unleashed AP's after the master has been updated
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07-27-2018 05:06 AM
The Master AP is running 200.6.10.1.310
Our 9 other APs are running 200.0.9.9.608
I log into the interface, go to a AP which tells me it needs upgrading, I select upgrade point it towards a local copy, it uploads, I hit the update button, its says 100% success I can then close the window reboot or cancel so I reboot and nothing changes. Even a hardware reboot does not move things onward.
For all the 9 APs they report firmware 200.0.9.9.608 on the dashboard (needs upgrading) and in the fireware upgrade window report firmware 200.6.10.1.310 at the top.
I have also tried upgrading via preload image, no dice.
Upgrading via admin>administer>upgrade is not an option as it only lists the master AP.
Am I missing something here is there a better way to upgrade an unleashed AP, Help!
Our 9 other APs are running 200.0.9.9.608
I log into the interface, go to a AP which tells me it needs upgrading, I select upgrade point it towards a local copy, it uploads, I hit the update button, its says 100% success I can then close the window reboot or cancel so I reboot and nothing changes. Even a hardware reboot does not move things onward.
For all the 9 APs they report firmware 200.0.9.9.608 on the dashboard (needs upgrading) and in the fireware upgrade window report firmware 200.6.10.1.310 at the top.
I have also tried upgrading via preload image, no dice.
Upgrading via admin>administer>upgrade is not an option as it only lists the master AP.
Am I missing something here is there a better way to upgrade an unleashed AP, Help!
16 REPLIES 16
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08-27-2018 05:27 PM
Do The UAP have dns ip?
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08-29-2018 04:54 AM
The APs all have a IP via DHCP reservations. They are all providing network access. They have DNS but not internet access which is controlled via proxy.
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08-29-2018 05:42 AM
Looking closer I just realised that any upgrades etc only try to install to the master AP and no other AP. This occurs even if I access the AP via the Access point list and select a manual upgrade it still only gives one AP as an option.
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08-29-2018 06:38 AM
You Have to connect aps to internet for upgrade.
Aps use cloud server to upgrade.
Master provide aps just cloud server url.
Aps use cloud server to upgrade.
Master provide aps just cloud server url.
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08-29-2018 07:17 AM
That is going to be a problem, the site does not have open internet access only via a proxy.
When I closed the whole site to update via my phone only the master AP updated, but closing a whole site is far from easy.
Presently I am just considering ditching Ruckus entirely, many APs are struggling with the load and this update issue might just make it cheaper to replace rather than expand the system.
When I closed the whole site to update via my phone only the master AP updated, but closing a whole site is far from easy.
Presently I am just considering ditching Ruckus entirely, many APs are struggling with the load and this update issue might just make it cheaper to replace rather than expand the system.
