Unleashed Upgrade Problem
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12-30-2019 09:51 PM
Unleashed running two APs an R500 as master and an R600. Both were working fine and the R500 still is working.
The R600 lost communication (PoE issue) and after coming online it will re-register but shows Upgrade Needed. When browsing to the IP assigned to it, it prompts for the new Unleashed setup.
It is running 200.7.10.202.94 and a factory reset didn't resolve.
The R600 lost communication (PoE issue) and after coming online it will re-register but shows Upgrade Needed. When browsing to the IP assigned to it, it prompts for the new Unleashed setup.
It is running 200.7.10.202.94 and a factory reset didn't resolve.
3 REPLIES 3
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12-30-2019 09:53 PM
Additional details, I have tried uploading new firmware both through the CLI and Unleashed Director. AP shows it is now running 200.0.9.9.608.
This unit was the stand by master prior to loosing power.
Factory reset the R500 however the R600 still shows upgrade needed.
When factory resetting the R600 and going back through the Unleashed set up it never sees the R500.
This unit was the stand by master prior to loosing power.
Factory reset the R500 however the R600 still shows upgrade needed.
When factory resetting the R600 and going back through the Unleashed set up it never sees the R500.
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12-30-2019 09:59 PM
Hi Justin,
Download Unleashed Image for R610 and upgrade AP directly via SSH access using local TFTP server
https://support.ruckuswireless.com/software/1472-ruckus-unleashed-ap-200-5-10-0-235-ga-software-for-...
AP CLI commands
fw set host
fw set proto tftp
fw set port 69
fw set control R610_200.5.10.0.235.bl7
fw update
reboot
Regards,
Pradeep
Download Unleashed Image for R610 and upgrade AP directly via SSH access using local TFTP server
https://support.ruckuswireless.com/software/1472-ruckus-unleashed-ap-200-5-10-0-235-ga-software-for-...
AP CLI commands
fw set host
fw set proto tftp
fw set port 69
fw set control R610_200.5.10.0.235.bl7
fw update
reboot
Regards,
Pradeep
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12-30-2019 10:05 PM
Hi Justin,
Additionally, try checking the firmware version from CLI using the command "get version" and make sure they are on matching firmware.
If yes, try deleting the R600 from the Master list >>> Factory reset the R600 >> Connect it back to the Master.
Additionally, try checking the firmware version from CLI using the command "get version" and make sure they are on matching firmware.
If yes, try deleting the R600 from the Master list >>> Factory reset the R600 >> Connect it back to the Master.

