Unleashed T300 displaying Island.xxxxxx unable to recover

[shez_meral]

We have a unleashed T300 that's dispalying Island.xxxxx however the ssid has a security key as well, we have done a factory reset, but not been able to recover it. We have looked at most of the KB posts but we have had no luck, would appreciate any help.

[abilash_p_r]

Hi Shez,

Could you please try "ruckus-sp-admin" as password and test?

Regards,
Abilash PR.

[shez_meral]

hi Abilash, tried that no luck

[abilash_p_r]

Hi Shez,

When you connect to Island SSID, usually you should use password "ruckus-".

Regards,
Abilash PR.

[michael_brado]

Hello, I think you see island ssid for recovery, but were you using this Unleashed AP in Mesh mode?

I'm afraid if you have done a factory default, you might need to re-connect it to your Unleashed LAN
in order to be recognized and reconfigured again, before you take it off and use it in Mesh mode again.