The receptionist (on a wired computer) generally accesses the Guest Pass generation portal using the master static IP (xx.xx.xx.xx/guestpass) to login to the portal and create passes. Now, when she tries this - she is redirected to another IP address and presented with the ADMIN portal login. This also happens to me when I enter the static IP of the master. How can we fix this? We are unable to generate Guest Passes. R500 UNLEASHED.
If she's on the Unleashed wireless network, she should be using the universal 'unleashed.ruckuswireless.com' URL.
If your APs have static assigned IPs, you can open a session to any one, and will be redirected to the current Master AP session. (that's what you're seeing in this case and is part of the redundancy built into Unleashed)