One R550 won't upgrade

[bdillard]

Hello,

I have a bunch of R550's one was upgraded to the same firmware as the others from a file on my pc.   I've tried downloading again as well as using an older firmware.

I've tried a few different unleashed firmwares for the r550 - no luck on just this one AP.

R550_200.18.7.1.302.bl7 is the current one I'm using.

https://imgur.com/a/2jDUgPO    

I've rebooted that AP a few times.

I just tried uploading the 200.18 firmware to it again.    - Stuck on downloading firmware for at least 20 minutes - eventually just do something else

https://imgur.com/jL7Sd6f   - it never gets beyond this.

There is more than one place you can try to apply it - there is also when you go to the AP list it will ask you to upgrade it.

If you select CLEAN - again it doesn't do anything

 https://imgur.com/44MTdlP

Online upgrade doesn't work either

When I go to the AP list and remove it from the group it just rejoins

[Rohit_W]

Hi,

Could you please disconnect the AP from the network and factory default the AP? Then try upgrading the AP firmware.

If still issue persist, I would request you to create a Ticket with us to further troubleshoot the issue.