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ICX-7150-24P switch disconnected from Unleashed / Won't 'fully' join?

pyro_guy
New Contributor

I have a ICX Switch and a R710, the R710 is the Unleashed master and I've recently gone through the steps to upgrade the ICX from FI08070 to FI08090j, The Unleashed Master successfully changed the password on the ICX switch and can see the switch, but shows it as disconnected with a status of "Connecting" and a warning that "*Unleashed system only supports ICX firmware version 08.0.90 or later."

This seems strange given that the switch is running 08.0.90j, both the primary and secondary is flashed with SPS08090j and factory default has been run.

ICX-7150-24P which is running FI08090j, verified switch mode and that it can see the Unleashed AP as a lldp neighbor.

R710 running Unleashed ver 200.9.10.4.212 which I also checked via CLI can see the switch as a lldp neighbor.


Anyone have any thoughts?

1 REPLY 1

pyro_guy
New Contributor

***EDIT*** 

I may have solved this by investigating the logs of both the switch and the AP

Here is the output from the Unleased AP system logs:

RuckusAP last message repeated 4 times
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: login is in progress, quit.
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: start to access ICX as user "Ruckus_Admin".
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: start to access ICX as user "Ruckus_Admin".
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: login is in progress, quit.
RuckusAP syslog: pid=1633, icxd_state_loop():ICXD: ICX[id=1]: 192.168.119.20: OLD_STATE=[first-retrieving], have_approve=1, icx_username=[Ruckus_Admin], icx_password=[password] 
RuckusAP syslog: pid=1633, icxd_state_loop():ICXD: ICX[id=1]: 192.168.119.20: NEW_STATE=[first-retrieving], delay 0 seconds. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Done: ret = 129(0x00000081), fail_response = [(null)] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: re-login due to CLI tunnel may be hanging. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: 192.168.119.20: CLI connection is not ready. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Start: try to run cmd [write memory ] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Done: ret = 129(0x00000081), fail_response = [(null)] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: re-login due to CLI tunnel may be hanging. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: 192.168.119.20: CLI connection is not ready. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Start: try to run cmd [ip ssh idle-time 0 ] 
RuckusAP syslog: pid=1633, icxd_apply():ICXD: ICX[id=1]: 192.168.119.20: set SSH, cmd [ip ssh idle-time 0 ] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Done: ret = 129(0x00000081), fail_response = [(null)] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: re-login due to CLI tunnel may be hanging. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: 192.168.119.20: CLI connection is not ready. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Start: try to run cmd [snmp-server community un991803501306301 ro ] 
RuckusAP syslog: pid=1633, icxd_apply():ICXD: ICX[id=1]: 192.168.119.20: set SNMP community, cmd [snmp-server community un991803501306301 ro ] RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Done: ret = 129(0x00000081), fail_response = [(null)] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: re-login due to CLI tunnel may be hanging. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: 192.168.119.20: CLI connection is not ready. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Start: try to run cmd [show running-config | include snmp-client ] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Done: ret = 129(0x00000081), fail_response = [(null)] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: re-login due to CLI tunnel may be hanging. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: 192.168.119.20: CLI connection is not ready. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Start: try to run cmd [show running-config | include snmp-server enable vlan ] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Done: ret = 129(0x00000081), fail_response = [(null)] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: re-login due to CLI tunnel may be hanging. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: 192.168.119.20: CLI connection is not ready. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Start: try to run cmd [show running-config | include snmp-server enable ethe ] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Done: ret = 129(0x00000081), fail_response = [(null)] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: re-login due to CLI tunnel may be hanging. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: 192.168.119.20: CLI connection is not ready. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Start: try to run cmd [logging host 192.168.119.21 udp-port 6514 ] 
RuckusAP syslog: pid=1633, icxd_apply():ICXD: ICX[id=1]: 192.168.119.20: set remote syslog, cmd [logging host 192.168.119.21 udp-port 6514 ]. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Done: ret = 129(0x00000081), fail_response = [(null)] 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: re-login due to CLI tunnel may be hanging. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: 192.168.119.20: CLI connection is not ready. 
RuckusAP syslog: pid=1633, _icxd_api_run_icx_cli():ICXD: ICX[id=1]: Start: try to run cmd [show running-config | include logging ] 
RuckusAP syslog: pid=1633, icxd_state_loop():ICXD: ICX[id=1]: 192.168.119.20: OLD_STATE=[applying], have_approve=1, icx_username=[Ruckus_Admin], icx_password=[password] 
RuckusAP syslog: pid=1633, icxd_state_loop():ICXD: ICX[id=1]: 192.168.119.20: NEW_STATE=[applying], delay 0 seconds. 
RuckusAP syslog: pid=1633, icxd_state_loop():ICXD: ICX[id=1]: 192.168.119.20: icx-do-login done, result is [OK] 
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: see end with "(config)#".
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: lastline "SSH@ICX7150-24P Switch(config)#", expect end with "(config)#".
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: see end with "#".
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: lastline "SSH@ICX7150-24P Switch#", expect end with "#".
RuckusAP syslog: eventd_to_syslog():A new Rogue[78:45:61:ab:ef:31] with SSID[ABEF31-guest-2.4] is detected 
RuckusAP kernel: [ 1053.623207] ieee80211_send_probereq: chan=11, v54_ie2_size=15 
RuckusAP kernel: [ 1053.623181] ieee80211_send_probereq: chan=11, v54_ie2_size=15 
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: see end with ">", enter "enable".
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: lastline "SSH@ICX7150-24P Switch>", expect end with ">" or "#".
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: see "assword:", input password "password" 
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: lastline "Ruckus_Admin@192.168.119.20's password: ", expect "assword:".
RuckusAP rfmd[686]: mshnger_open: connect failed -1 2RuckusAP kernel: [ 1040.701518] rks_ioctl: module 27 cmd 3 not supported
RuckusAP empty: forked dbclient -y Ruckus_Admin@192.168.119.20RuckusAP empty: version 0.6.20b started
RuckusAP sys_wrapper: icx_do_login():ICXD: ICX[id=1]: 192.168.119.20: start to access ICX as user "Ruckus_Admin".
RuckusAP syslog: pid=1633, icxd_state_loop():ICXD: ICX[id=1]: 192.168.119.20: OLD_STATE=[user-authenticating], have_approve=1, 

Log Output from Switch:

Apr 6 02:25:44	informational	Security: SSH login by Ruckus_Admin from src IP 192.168.119.21 from src MAC 441e.9839.fdd0 to PRIVILEGED EXEC mode using RSA as Server Host Key.
Apr 6 02:25:41	informational	Security: SSH login by Ruckus_Admin from src IP 192.168.119.21 from src MAC 441e.9839.fdd0 to USER EXEC mode using RSA as Server Host Key.
Apr 6 02:25:17	informational	Security: SSH access by user super from src IP 192.168.119.21 rejected, 2 attempt(s)
Apr 6 02:25:14	informational	Security: SSH access by user super from src IP 192.168.119.21 rejected, 1 attempt(s)
Apr 6 02:24:39	informational	Security: SSH terminated by Ruckus_Admin from src IP 192.168.119.21 from src MAC 441e.9839.fdd0 from PRIVILEGED EXEC mode using RSA as Server Host Key.
Apr 6 02:24:36	informational	Security: running-config was potentially changed by Ruckus_Admin from Web management 192.168.113.101
Apr 6 02:24:36	informational	SNMP: read-write community added by Ruckus_Admin from web session.
Apr 6 02:24:30	informational	Security: SSH login by Ruckus_Admin from src IP 192.168.119.21 from src MAC 441e.9839.fdd0 to PRIVILEGED EXEC mode using RSA as Server Host Key.
Apr 6 02:24:27	informational	Security: SSH login by Ruckus_Admin from src IP 192.168.119.21 from src MAC 441e.9839.fdd0 to USER EXEC mode using RSA as Server Host Key.
Apr 6 02:24:10	informational	SNMP: Auth. failure, intruder IP: 192.168.119.21
Apr 6 02:24:09	informational	SNMP: Auth. failure, intruder IP: 192.168.119.21
Apr 6 02:24:08	informational	SNMP: Auth. failure, intruder IP: 192.168.119.21

Halfway through the Switch log I added the community name from the AP logs into the web gui for the switch and that is the Gui log entries. This may have solved my problem and I'll update.