10-21-2023 01:15 AM
While testing the failover of the 'Dedicated Master R750' controller, we are experiencing network interruptions, causing all devices connected to the unleashed WLAN to lose connectivity, need your seggestion on this to how to overcome this issue.
10-30-2023 09:10 PM
Hi @hemant_singh
For seamless switching of the APs and client connectivity, we recommend you to mention Primary and Secondary Masters under Admin & Services >> System Info >> Access Point Policies >>
Or
Use Option 43, to send the Primary and Secondary Masters IP to the APs.
10-30-2023 10:00 PM
Hi Sanjay,
all these parameters are already matched, but still we are getting the same issue. radios are being turned off and on again when fail-over occur. below are the logs which we have collected during the fail-over.
Model : R650
Serial# : 212379000985
Oct 25 14:42:56 CEN-FFRBG-AP04 local2.err syslog: (ap state) AP disconnect from Ac, and go to [ SOLE_RUN ] state
Oct 25 14:42:56 CEN-FFRBG-AP04 local2.err syslog: (ap state) Received Dicovery Response from a ZD
Oct 25 14:43:06 CEN-FFRBG-AP04 local2.err syslog: (ap state) AP begin to join ac.
Oct 25 14:43:06 CEN-FFRBG-AP04 kern.info kernel: [ 1376.323845] wlan: [0:I:CMN_MLME] Sending bcast deauth to stas
Oct 25 14:43:06 CEN-FFRBG-AP04 kern.info kernel: [ 1376.324050] wlan: [0:I:ANY] ol_ath_vdev_install_key_send: 3053: Is_group_key_valid=0 grp_key_idx=0
Oct 25 14:43:06 CEN-FFRBG-AP04 kern.info kernel: [ 1376.324301] br0: port 3(wlan0) entered disabled state (apmgr,766)
Oct 25 14:43:06 CEN-FFRBG-AP04 kern.info kernel: [ 1376.333241] br0: port 4(wlan1) entered disabled state (apmgr,766)
Oct 25 14:43:06 CEN-FFRBG-AP04 kern.info kernel: [ 1376.394249] wlan: [0:I:CMN_MLME] Sending bcast deauth to stas
Oct 25 14:43:06 CEN-FFRBG-AP04 kern.info kernel: [ 1376.394467] wlan: [0:I:ANY] ol_ath_vdev_install_key_send: 3053: Is_group_key_valid=0 grp_key_idx=0
Oct 25 14:43:06 CEN-FFRBG-AP04 kern.info kernel: [ 1376.394742] br0: port 5(wlan32) entered disabled state (apmgr,766)
Oct 25 14:43:06 CEN-FFRBG-AP04 kern.info kernel: [ 1376.402930] br0: port 6(wlan33) entered disabled state (apmgr,766)
Model: R650
Serial# : 202339003749
Oct 25 14:42:56 CEN-SFKCG-AP10 local2.err syslog: (ap state) AP disconnect from Ac, and go to [ SOLE_RUN ] state
Oct 25 14:42:56 CEN-SFKCG-AP10 local2.err syslog: (ap state) Received Dicovery Response from a ZD
Oct 25 14:43:06 CEN-SFKCG-AP10 local2.err syslog: (ap state) AP begin to join ac.
Oct 25 14:43:06 CEN-SFKCG-AP10 kern.info kernel: [ 1387.507861] br0: port 3(wlan0) entered disabled state (apmgr,766)
Oct 25 14:43:06 CEN-SFKCG-AP10 kern.info kernel: [ 1387.515782] br0: port 4(wlan1) entered disabled state (apmgr,766)
Oct 25 14:43:06 CEN-SFKCG-AP10 kern.info kernel: [ 1387.576912] br0: port 5(wlan32) entered disabled state (apmgr,766)
Oct 25 14:43:06 CEN-SFKCG-AP10 kern.info kernel: [ 1387.585525] br0: port 6(wlan33) entered disabled state (apmgr,766)
10-30-2023 10:06 PM
Hi @hemant_singh
Looks like the AP is running in SOLE RUN.
Could you please help me with the below command output from the Member AP
Note : Please make sure to take it when doing the failover and APs having issue.
get director