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iOS 11 client do not receive push notificactions when in sleep mode in wifi with VSZ-HS 3.1.2.0.520 and R500 3.1.2.0.134

roberto_robpenp
New Contributor II
My iPad connected to any other WiFi receives notifications even while in sleep mode, so it can receive incoming calls at any time in a softphone or Skype, for example. If I connect it to a WiFi from my VSZ-HS with R500, will not receive them unless the iPad is awake. I've tried changing the inactivity timeout value to the maximum (1000 seconds) but it also doesn't work.

Any idea why do not receive connections when the iPad is sleeping? 

Are there any way to increase the inactivity timeout much more than 1000 seconds?

Thanks!

5 REPLIES 5

Hi Michael.
I have updated my unleashed system to Versión: 200.6.10.1.308
 and have the same behavior. When iPAd goes to sleep, it disconnect from Unlesashed inmediatly, without wait the 500 minutes I had configured.

I will try to update vSZ...