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Upgrade Licence ZD1100 NFR

sven_gerig
New Contributor
Recently I've been participating in a Ruckus WISE course. My company has an older not-for-resale set containing 1x ZD1100 and 3x ZF. 

My idea was to practice with this set, but I am unable to update the controller to the recommended version. I'm currently using 9.8.2.0 build 15. 

When I try to download the firmware, it says I have to buy premium support for this product. Is this correct? I just want to try it out for some time.
3 REPLIES 3

monnat_systems
Valued Contributor II
First ZD1100 is gud for 9.8.2.0 build 15..
I also got a NFR kit which i bought couple of years back and with that you get free access to premium section of downloads and support. You need to register the kit with Ruckus with proper documentation which shows that you bought NFR KIT
You can also get in touch with your distributor from where you got this kit so that they can help you get you the latest firmware..
Please make sure you follow all the best practice of upgrading a ZD1100 like following correct path, reading release notes, taking back ups etc otherwise you will have a bricked controller..

hope this helps...

monnat_systems
Valued Contributor II
btw, write to customer service team at cservice@ruckuswireless.com with your documentation of the kit so that they can help you get access to support site with downloads etc...

monnat_systems
Valued Contributor II
I re-read your post and found that i missed few things... Which AP model you got?