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My ZD1200 isnt auto finding my R720 APs and I cant get into the R720s to fix this

peter_w_9h7tcet
Contributor II
I have no power supply for my R720s and am using PoE via the ICX 7150 12C switch.

The ZD is not auto detecting the R720s.

I think this may be because the R720s are on a 192.168.0.1 default gateway and my own router is on 192.168.1.1 but I don't know enough about this to be sure.  I have used "Fing" for iPad to try to track down my system IPs and only 192.168.1.xxx IP addresses show.

I didn't bother with a R720 power supply as I didnt think I would need one.  Any ides as to how I can possibly communicate with my R720s and what are the best commands to give it or settings to change.  Please assume I know very little and avoid technical terms without full explanations if possible.  Many thanks, 
22 REPLIES 22

peter_w_9h7tcet
Contributor II
I should add - my R720s are coded WW00 which I believe means they can be used world wide.  I have set the country on my ZD to Hong Kong.  Please help!!  Thank you.

peter_w_9h7tcet
Contributor II
Image_ images_messages_5f91c453135b77e247a2590f_f58afe8400a6f65e068a7f459d873591_RackMultipart20200509182571n58-e5e70ae9-6b95-423a-a6be-006158ca1292-959170130.jpg1589042734

More info.  Since my last post I managed to connect to an R720 wirelessly using the serial number of the AP.  All I could do was to edit the properties of the AP to give it a fixed IP address (I think).  There is no internet signal being transmitted by the AP and also the ZD1200 still cannot find it.  If I type 192.168.1.210 into my browser it won't find the AP.  I have not adjusted the settings on my ZD1200 (I have only run the set up wizard and configured it for IP4 only).  Also, I have also just done the quick set up on my ICX 7150 12C switch and set no other settings.  

My network diagram follows.

How did you connect using the serial number?

peter_w_9h7tcet
Contributor II
Image_ images_messages_5f91c453135b77e247a25b76_772ed8cd575b7abc6d56dc4a83b5a9cb_RackMultipart20200509124401133-b7ca6c56-d01a-43e3-9d78-6295c7ab3d55-36825590.jpg1589042967

Sorry this got a little cut off.  Basically I have added a 7150 switch in parallel with my legacy 24 port passive ethernet switch.  I have also added a zd1200.  I have only tried to install two R720 APs so far.  The r720s are not getting an internet signal.

The country I have set on the ZD1200 is Hong Kong.  The boxes that the r720s came in say 901-R720-WW00 and so I assumed it was ok to set any country on the ZD1200.