Microsoft Surface, just not compatible with Ruckus?

[charles_sprick1]

Seeing this at three different locations - customers show up with an MS Surface device and they simply cannot log in. No interesting logs in the ZD, I'll see one log of "too many authentication failures" and then even hours or days later ZERO logs for the client. And on the client side, this incredibly unhelpful error:



All the networks shown there are served from the same APs.

We even see this on clients running Unleashed setups.

How is there not a KB article about this?

[charles_sprick1]

That Ruckus error is misleading, it really just means you're not logged-in (or not logged-in with an account with privileges to see the KB entry).