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Hard Reset Button Broken?? Ruckus 7782

New Contributor
Hello all My hard reset button on the back of my 7782 Ruckus AP does not work , I have a few of these APs some of them work and some of them just dont reset no matter how long i hold the reset button in for (the aps leds dont change color after i hold in the reset button and it does not reboot) are these APs done with 😕 i have also tried to log in with the default ips and nothing

Valued Contributor II
anzel... it looks broken and well if you cant hard reset it via button or through GUI... then you need to contact support for RMA..