Amber/ green lights on my ICX 7150

[Mariosaia]

Hello all, this is my 4th post regarding this issue. The only responses I receive are the same  results. Tried ove 4 times at this point. Not continuing with this any more. I appreciate all your assistance attempts.  All I wanted to do was solve my problem,  never thought it was going to be so difficult.  

[Imran_ruckus]

Hi @Mariosaia 

I hope this message finds you well.

Thank you for reaching out to the RUCKUS Lennar Home Community. 

I see that you have posted another inquiry on the Lennar forum (please refer to the link below). To streamline our support, kindly follow up on this existing thread, and I will be happy to assist you further:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Hi-i-get-a-amber-and-green-l...

As mentioned in the other post, please proceed with the Software Recovery.

Thank you for your understanding and cooperation.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Mariosaia]

I cannot proceed, cannot access the switch. Computer does not support it. 

 

 

 

 

[Imran_ruckus]

Hi @Mariosaia 

I hope this message finds you well.

Thank you for reaching out to the RUCKUS Lennar Home Community. 

I see that you have posted another inquiry on the Lennar forum and we have approved RMA. Please refer to the below link. Use the same below mentioned link post to proceed with your Switch replacement process.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Hi-i-get-a-amber-and-green-l...

Thank you for your understanding and cooperation.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community