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cannot login to ruckus.cloud

ebi1
New Contributor

hello,

today I (and my collegues) cannot login to ruckus.one, as, after the login I get a redirection loop.

already try to remove cookies, using private windows, different browser and also different OS.

unfortunatly I also cannot login to open a ticket...
...is it something bad in our account on the EU tenant (me and all of my collegues) or something more wide?

1 REPLY 1

Anusha_Vemula
Community Manager
Community Manager

Hi there,

Unfortunately, this is a global issue. Our teams are actively investigating and working towards a resolution.

In the meantime, you can call us to open a case - https://support.ruckuswireless.com/contact-us 

Cloud status portal - https://status.ruckus.cloud/ 

Sorry for the inconvenience caused. 

Regards,
Anusha Vemula
Senior Manager, ENT TAC – EMEA