Showing results for 
Search instead for 
Did you mean: 

How to replace the broken backup Smartzone Controller with a RMA device on a cluster mode?

New Contributor II
backup smartzone controller 100  in a cluster mode broke and we got the replacement for it. What are the steps to add back the RMA to the cluster?

Contributor II
The same as when you added the first one initially.

Boot it, login, select Standalone or Join Cluster.

Esteemed Contributor II
Thumbs up Jakob.  And map the RMA unit with the old Serial Number (for licencing purposes)!

Hi Michael, i have the same problem but the local partner want to charge me for transferring licenses to the new unit, they also want me to pay shipping costs for the faulty unit but i have active watchdog partner suport, i just renewed it last month.