ZoneFlex 7982 & Cisco 2960T/S POE problem

[jean_francois_l]

Hello,
We recently receive a new batch or ZoneFlex 7982 and they seem to be not possible to get power thru our Cisco Switches 2960-T os S model which were powering already older ZoneFlex 7982 models that we had purchase six months earlier..
We get a Power-3-controller-port-err, Power controller reports power Imax error detected, What should we do to resolve our problem?
THX

[keith_redfield]

Best is to open a support case. https://support.ruckuswireless.com/co... so that we can isolate the root cause and offer a solution.

[james_demayo_62]

https://www.youtube.com/watch?v=47oWYn...

Get an RMA

[frank_kolakosky]

Is there a solution for this issue yet?

[keith_redfield]

If you're seeing symptoms of poor/non-existent POE negotiation please open a support case so that we can troubleshoot the cause.