Unable to start new topic

[eddyg]

Greetings.

I have a case open (#01151566) because I've been unable to create a new post in the Ruckus Community Forums.

Support suggested posting here to help diagnose the problem. When I click the Post button, I get a "403 Forbidden" error in my browser's Javascript console (tested in multiple browsers, including "private" browser windows), and the web page says "Failed to save conversation. Please try again."

[eddyg]

Note: the only way I was able to get the above post to "go" was to click the "Post this conversation privately" checkbox. However, I can reply to an existing topic publicly just fine.

[loree]

Hi Eddy - I'm working with Community Support to fix your Posting Issue.  I've also asked RUCKUS Support to answer your question above.

However, we also would like a copy of the original content you were trying to POST.  You can email me directly or send to Nitish.  loree.robinson@comscope.com

Thanks for your patience.

Loree