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R850's not showing signal strength on heat map

New Contributor II

Hello and greetings,

All the R850's we have (9 in various buildings on campus) are not show signal strength on the heat map.  We're running vSZ-E 

Controller Version:

Control Plane SW Ver:

AP FW Ver:

(it was the same when we were running

R850 on heat map (jpeg).jpg

(other AP's in the pic are R710's, pic is of 2.4GHz signal but nothing on 5GHz as well)

Aside from the validity of a heat map, is there a known bug or "secret sauce" in the configuration for the R850's to get them to show up

Thank you in advance for your time and help.