Hi all, We use the following Ruckus Wifi HW equipment.
Controller : ZD1200
AP : R650
Introduced in February of this year, we have been using it without problems in recent months. But, since last week, suddenly many WIFI devices are not able to connect. These devices can connect to the AP but cannot obtain IP with DHCP. These devices have the following in common: WindowsPC(Win10/64bit/Ver21H2), IEEE802.11ac or ax ). we updated to all the latest version, reset the network, etc., but we can not connect well. We told the buyer about the situation, but they won't support us. Please help us.