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I am having trouble authenticating via LDAP

peter_wilcox_6u
New Contributor II
I am having troubles authenticating via LDAP, AD works just fine but even support is stumped.  Any suggestions if someone has implemented via LDAP that they had to tweak before it worked?
3 REPLIES 3

jason_simmons_c
New Contributor III
You have not provided much information,

However common problems are untrusted or missing certificates if using STARTTLS or ldaps port 686.

Incorrect DN username or password when conneting to the LDAP server.

Wrong RBAC role given to the binding DN. Trying to use STARTTLS when LDAP Port 686 is configured.



sanjay_kumar
Valued Contributor
Hi Jason,

I have gone through the support case. Have you checked the steps 7-11 from the below link?

https://forums.ruckuswireless.com/ruckuswireless/topics/vsz-5-1-x-administrators-active-directory

peter_wilcox_6u
New Contributor II
It hasn't worked yet.