Which companies are selling Ruckus in Australia to retail clients?

[Null_if_I]

I'm moving to Tasmania after 25 years in the USA.

I've reached out to Encapto WiFi (as a listed partner) and after 2 weeks I've had no reply. I suspect the same for all partners. They are all looking at major infrastructure so selling a single AP is probably too much effort for them.

Is my best course of action to buy an R770 here in the USA, before I leave?

[Imran_ruckus]

Hi @Null_if_I 

Greetings!

Thank you for reaching out to the RUCKUS Community Forums.

To purchase a new RUCKUS device, we recommend contacting your local authorized RUCKUS seller. You can find more details and locate an authorized partner using the links below:

https://www.ruckusnetworks.com/partners/partner-locator/

The authorized team will be glad to assist you with the necessary information.

If you have any further questions, please don’t hesitate to reach out.

Thank you for your patience.

Best regards,
Imran Sanadi
RUCKUS | Community Forums Support

[Null_if_I]

I reached out to one two weeks ago, as I stated in my post, from the Partner Locator portal.

No reply. 

So either I'll find a California based company or use Amazon if no partner from Australia replies.

[Imran_ruckus]

Hi @Null_if_I 

Thank you for the response and the information.

We sincerely apologize for the inconvenience.

Let me take this request internally, and the concerned team will provide you with the necessary assistance shortly. In the meantime, you can check with a different partner.

We truly appreciate your patience and understanding in the meantime.

Best regards,
Imran Sanadi
RUCKUS | Community Support Forums

[Null_if_I]

Imran,

Thanks and good luck. Since Ruckus and partners normally sell to enterprise level entities, and not individuals, I certainly understand if this doesn't get traction.

As a backup I can always get one off Amazon.