My customer has several SZ100 and vSZ-E with expired support entitlement.
My question is:
- Can they move license between their SZ100 and vSZ-E controllers on LiMan without support entitlement?
- Does anyone have a doc showing what we can and cannot do with/without support entitlement on controllers?
Thanks & Best regards,
Yes, you can move your license between your SZ100 and vSZ-E without an Active Support Entitlement. These products share a similar licensing structure, so the licenses are compatible.
Here is a KB article that provides more details on how to move licenses between SZ and vSZ products: https://support.ruckuswireless.com/articles/000006122
Please note that devices without an Active Support Entitlement are not eligible for Advance Replacement - RMA, Upgrade Firmware, or Technical Support. If you need these services, you will need to purchase a Support Entitlement. You can learn more about the different Support Programs available from Ruckus here: https://support.ruckuswireless.com/programs
I hope this answers your question!
Althaf Zakaria | Licensing & Administration Team