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ZoneFlex 2942 is stuck and unable to hard reset

aaron_chan_5950
New Contributor II
I had hold the hard reset button for 10 seconds but nothing happen.
Please help.
6 REPLIES 6

primoz_marinsek
Valued Contributor
Have you tried pressing and holding the reset button for like 2 or 3 minutes?

If not try it and see if it helps. Sometimes they come back from this.

Which LEDs are ON? All or just some?

aaron_chan_5950
New Contributor II
Just AIR and WAN LEDs are on.
Do you mean holding the Hard reset or Soft Reset button for 2-3 minutes?

aaron_chan_5950
New Contributor II
I tried holding Hard Reset for 3 minutes but still no luck :(
Please help.

aaron_chan_5950
New Contributor II
After factory reset, I cannot reconnect back to my ZF2942 anymore. Tried holding hard reset for 3mins but no luck.