Zone director cached old system name

[donald_scott_60]

I have Zone Director 1100 I have change the system name of ZD to reflect the new DNS name of ZD. Now my clients can not access the web authentication page, it gets redirected to the old system name of the ZD.

[rob_coote]

Clear the DNS cache of the clients.

[donald_scott_60]

Hello Rob,

Thank you for your reply. DNS cache has been cleared from client's laptop.
I get the same problem when tested on a new laptop.

[rob_coote]

A couple of other things to check:

NSLookup from those clients and see what IP the hostname resolves to. Ensure that is the same hostname in the redirect setting on the controller.

Check for a A record on your DNS server that might still point to the incorrect hostname/IP.

[reese_williams_]

Hello Donald, can you look at this KB article and see if this is the solution you need.
https://support.ruckuswireless.com/an...
thanks,
Reese