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Updating Failure message when trying to update PKI certificate

brian_chivers_d
New Contributor II
I've been update the PKI certs on some AP's that I've recently added. Two of them are refusing to update their certificates just reporting back "Updating Failure"

Any idea's how to get resolve this
3 REPLIES 3

michael_brado
Esteemed Contributor II
What Version FW on what Controller?


Does this Knowledge Base Articles help?

https://support.ruckuswireless.com/articles/000005390

brian_chivers_d
New Contributor II
We're running 9.13.3.0 build 22

I have followed the KB article &updated the other 48 AP's no problem just have two that refuse to update

nickzourdos
Contributor
This is still an issue that doesn't seem to have a resolution. Has anyone figured this out?